Privacy Policy

At GigaHertz Pesquisas, privacy and security are priorities and we are committed to transparency in the processing of our user’s/clients' personal data. Therefore, this Privacy Policy sets out how the collection, use, and transfer of information from customers or other people who access or use our website and register to participate in selection processes to participate in UX studies or market research is carried out.

By using our services, you understand that we will collect and use your personal information in the ways described in this “Policy”, under the norms of the Federal Constitution of 1988 (art. 5º, LXXIX; and art. 22º, XXX – included by EC 115/2022), Data Protection rules (LGPD, Federal Law 13.709/2018), consumerist provisions of Federal Law 8078/1990 and other applicable rules of the Brazilian legal system.

Thus, Glaucia Holzmann Apoio Administrativo ME, registered with CNPJ under number 16.624.817/0001-70, and Eitan Bernard Rosenthal, registered with CNPJ under number 15.277.923/0001-62, companies responsible for the brands: GigaHertz, GigaHertz Pesquisas and GHz Research Fieldwork Latam, hereinafter referred to simply as GigaHertz, in the role of Data Controllers, are bound by the provisions of this Privacy Policy.

1. What data do we collect about you and for what purpose?

Our website only collects your data if you register for one of our selection processes for recruiting participants for Market Research or Usability Studies (UX), using a specific form for each project.

If you participate in any recruitment process, your personal data will be used to assess whether you fit the profiles we are looking for. Whether or not you are selected, we keep your data to inform you about future projects that may need participants with a profile similar to yours.

In addition, cookies will automatically collect statistical information without identifying your name, such as information about your computer, including your IP address, geographic location, browser type and version, and operating system; information about your visits to and use of this website, including the referral source, length of visit, page views and navigation paths within the website.

1.1. Personal data provided by the holder, when registering for selection processes to participate in surveys:

• Name, telephone, and email, to allow direct contact

• Demographic data (gender, sexual orientation, city, state, zip code, age, marital status, education, income range, work situation, ethnicity), for evaluating and selecting profiles.

• Data are specific to the study whose selection process you apply for, for evaluation and selection of profiles.

1.2. Personal data collected automatically through cookies:

• Information about your computer, including your IP address, geographic location, browser type, and version, and operating system;

• Information about your visits to and use of this website, including the referral source, duration of visit, page views, and navigation paths within the website.

2. How do we collect your personal data?

The collection of your personal data occurs exclusively if you fill out any of our specific participant recruitment forms for Market Research and/or Usability Study (UX).

2.1. Consent

It is with your consent that we process your personal data. Consent is the free, informed, and unequivocal statement by which you authorize GigaHertz to process your data.

Thus, in line with the General Data Protection Law, your data will only be collected, processed, and stored with prior and express consent.

Your consent will be obtained specifically for each purpose described above, evidencing GigaHertz's commitment to transparency and good faith towards its users (candidates to participate in research or studies), following the relevant legislative regulations.

By using GigaHertz services and providing your personal data, you are aware of and consent to the provisions of this Privacy Policy and know your rights and how to exercise them.

At any time and at no cost, you may withdraw your consent.

It is important to highlight that the revocation of consent for the processing of data may imply the impossibility of the proper performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.

3. What are your rights?

GigaHertz guarantees its users (candidates to participate in surveys or studies) their rights as provided for in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:

• Confirm the existence of data processing, in a simplified way or in a clear and complete format.

• Access your data, being able to request them in a readable copy in printed form or electronically, safe and reputable.

• Correct your data, when requesting its edition, correction or update.

• Limit your data when unnecessary, excessive or treated in violation of the legislation through anonymization, blocking or deletion.

• Request the portability of your data, through a registration data report that GigaHertz treats about you.

• Delete your processed data based on your consent, except in cases provided for by law.

• Revoke your consent, disallowing the processing of your data.

• Inform yourself about the possibility of not giving your consent and the consequences of the refusal.

4. How can you exercise your titleholder rights?

To exercise your titleholder rights, you must contact GigaHertz through the following available means:

• Message through Facebook

• Email: gigahertz@ghz.rocks

Note: In order to guarantee your correct identification as the holder of the personal data object of the request, it is possible that we request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by GigaHertz will be used and stored for the time necessary to provide the service or to achieve the purposes listed in this Privacy Policy, considering the rights of data subjects and controllers.

In general, your data will be kept indefinitely. At any time you can request the deletion of yours. Upon receipt of the request, your data will be deleted from our databases or anonymized, except for the hypotheses legally provided for in article 16 general data protection law, namely:

1. Compliance with a legal or regulatory obligation by the controller;

2. Study by research body, ensuring, whenever possible, the anonymization of personal data;

3. Transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or

4. Exclusive use of the controller and access by a third party is prohibited and provided that the data is anonymized.

That is, personal information about you that is essential for the fulfillment of legal, judicial, and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be maintained, despite the exclusion of other data.

The storage of data collected by GigaHertz reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions able to guarantee the confidentiality, integrity, and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.

6. What do we do to keep your data safe?

To keep your personal information safe, we use physical, electronic, and managerial tools aimed at protecting your privacy.

We apply these tools taking into account the nature of the personal data collected, the context and purpose of the treatment, and the risks that possible violations could generate for the rights and freedoms of the holder of the data collected and processed.

Among the measures we adopt, we highlight the following:

• Only authorized persons have access to your personal data

• Access to your personal data is only done after the commitment to confidentiality

• Your personal data is stored in a safe and suitable environment.

GigaHertz is committed to adopting best practices to prevent security incidents. However, it is necessary to point out that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber-attacks by hackers, or also as a result of negligence or imprudence by the user himself (candidate to participate in research or studies).

In the event of a security incident that could generate significant risk or damage to you or any of our users/customers, we will notify those affected and the National Data Protection Authority of the incident, in line with the provisions of the General Data Protection Law. Data.

7. With whom may your data be shared?

In order to preserve your privacy, GigaHertz will not share your personal data with any unauthorized third party.

Your data may be shared with our research client or specific study to which you have submitted your data to enroll in the selection process.

These receive their data only to the extent necessary for the provision of contracted services and our contracts are guided by the norms of data protection of the Brazilian legal system.

However, there are other hypotheses in which your data may be shared, which are:

I – Legal determination, application, requisition, or court order, with competent judicial, administrative, or governmental authorities.

II - Case of corporate movements, such as merger, acquisition, and incorporation, automatically

III – Protection of GigaHertz's rights in any type of conflict, including legal ones.

7.1. International data transfer

Some of our customers, with whom we will eventually share your data, may be located or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection legislation.

In this sense, GigaHertz is committed to always adopting efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements.

By agreeing to this Privacy Policy, you agree to this sharing, which will take place according to the purposes described in this instrument.

8. Cookies or browsing data

GigaHertz uses cookies, which are text files sent by the platform to your computer and stored there, which contain information related to website navigation. In short, Cookies are used to improve the user experience.

By accessing our website and consenting to the use of cookies, you acknowledge and accept the use of a navigation data collection system with the use of cookies on your device.

You can, at any time and at no cost, change permissions, and block or refuse cookies. However, revoking the consent of certain cookies may prevent the correct functioning of some platform features.

To manage your browser's cookies, just do it directly in the browser settings, in the cookie management area.

• In Internet Explorer (version 10), you can block cookies using the settings available for opting out of cookie handling by clicking on “Tools”, “Internet Options” “Privacy” and “Advanced”;

• in Firefox (version 24) you can block all cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies from sites”; and

• in Chrome (version 29), you can block all cookies by going to the “Customize and control” menu and clicking on “Settings”, “Advanced” and “Site settings” and then selecting “Block third-party cookies” on the “Cookies and website data” section.

9. Amendment to this Privacy Policy

The current version of the Privacy Policy was formulated and last updated on: 01/06/2022.

We reserve the right to modify this Privacy Policy at any time, mainly in terms of adaptation to any changes made to our website or in the legislative field. We recommend that you review it frequently.

Any changes will come into effect as of their publication on our website and we will always notify you of any changes that have occurred.

By using our services and providing your personal data after such modifications, you consent.

10. Liability

GigaHertz provides for the liability of agents who act in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.

We are committed to keeping this Privacy Policy up to date, observing its provisions, and ensuring compliance.

In addition, we are also committed to seeking safe technical and organizational conditions capable of protecting the entire data processing process.

If the National Data Protection Authority requires the adoption of measures regarding data processing carried out by GigaHertz, we undertake to follow them.

10.1 Disclaimer

As mentioned in Topic 6, although we adopt high-security standards to prevent incidents, no virtual page is entirely risk-free. In this regard, GigaHertz is not responsible for:

• Any consequences arising from the negligence, imprudence, or malpractice of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.

  We emphasize that the user is responsible for the confidentiality of access data.

• Malicious actions by third parties, such as hacker attacks, unless proven to be culpable or deliberate by GigaHertz.

  We emphasize that, in case of security incidents that may generate risk or relevant damage for you or any of our users/customers, we will inform the affected and the National Data Protection Authority about what happened and we will comply with the necessary measures.

• Inaccuracy of the information entered by the user/customer in the records necessary for the use of GigaHertz services; any consequences arising from false information or entered in bad faith are the sole responsibility of the user (candidate to participate in surveys or studies).

11. Data Protection Officer

GigaHertz provides the following means for you to contact us to exercise your title rights: gigahertz@ghz.rocks.

If you have questions about this Privacy Policy or about the personal data we process, you can contact our Personal Data Protection Officer at gigahertz@ghz.rocks.